FAQ

Why should I sign up?

Your username and password will be your key to a whole host of benefits! As an online member you can enjoy the privilege of:

  • Ticket booking facility.
  • You can use the predict-o-meter and give us your verdict.
  • Receive an E-Newsletter that gives you updates on the upcoming movies, offers and a whole lot more.
  • You get all of the above absolutely FREE, so register now!

Are there charges for booking tickets online?

A nominal fee is added to your transaction to help us provide you with the convenience of booking tickets without having to come to the cinema. You have to collect your tickets from the booking counter prior to the show using your Transaction ID & Credit/Debit Card used for same.

Can we carry any belongings?

Outside eatables, beverages, chewing gum, cigarettes, lighters, matchbox, gutka, pan masala, cameras, laptops, electronic gadgets, weapons, inflammable objects, helmets and pets etc... are not allowed inside the facility.

Can I book tickets in advance?

Yes, you can book tickets for all future shows available on the Gold Cinema website.

Can I cancel tickets booked online and get a refund?

Once tickets have been bought online, they are considered sold and cannot be cancelled, refunded or exchanged.

How do I know if my booking is confirmed?

Confirmation of your booking is clearly displayed on your computer screen at the end of the booking process. You can print this information if you wish, but this is not necessary in order to receive your tickets. In addition, as you have entered an email address, confirmation of your booking will be sent to you via email followed by an SMS on the number given by you while booking the tickets.

If I am running late for the film will my seat be held?

Once your purchase has been confirmed, your admission is held and will not be sold to another customer.

How do I book for Birthdays, Kitty Parties & Group Bookings?

Speak to the manager at the cinema you wish to watch the movie at.

How do I put an advertisement at Gold Cinema?

Send your enquiry to [email protected]

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